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Search the Help Center for setup guidance, classroom workflows, privacy questions, and troubleshooting.
Visit the Help CenterSeating Chart Support
Need help? You’re not on your own.
If something isn’t working or you can’t find the answer you need, reach out. A real person can help.
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Choose the right kind of help
Start with an answer or ask a person.
The Help Center can answer common questions. Direct support is available when it doesn’t.
Contact support
Send us what happened.
The most helpful message tells us what you were trying to do, what you expected to happen, and what happened instead.
Helpful details to include
- 01
Your Seating Chart app version
- 02
Your iPad model, if relevant
- 03
Your iPadOS version
- 04
The steps that led to the problem
- 05
A screenshot with student information removed, if helpful
Personal support
Support should feel human.
Seating Chart is independently developed, which means questions and feedback don’t need to travel through layers of a large organization before reaching someone who understands the product.
If a teacher finds something confusing, that is useful information too. Good support can solve the immediate problem—and sometimes make the app better for everyone.
Questions and ideas
Both are worth hearing.
Tell us what happened.
Share the steps that led to the problem and we’ll help investigate it.
Tell us what would work better.
If there is a classroom workflow Seating Chart could handle more clearly, we’d like to understand it. Not every idea will become a feature, but useful context matters.