Help Center

What can we help you with?

Search for a question, browse a classroom topic, or follow a short guide.

New to Seating Chart?

Start with the Quick Start.

Follow one five-part guide from the welcome screen to a Class, Classroom, Roster, and usable Seating Plan.

  1. 01Follow the five-part Quick Start
  2. 02Understand Classes and Classrooms
  3. 03Import a roster
  4. 04Arrange students
  5. 05

    Start teaching

Browse by topic

Browse the Help Center.

Browse the published guides by topic and open the answer you need.

01

Getting Started

Set up Seating Chart and understand the first few decisions.

02

Students & Rosters

Add students, prepare a roster, and keep the class list current.

03

Seating & Arranging

Assign students to desks and make changes without starting over.

04

In the Moment

Use attendance-aware and visual tools with the active Class.

05

Privacy & Support

Understand classroom information, accounts, and direct support.

Published guides

Answers you can read now.

These guides cover the core workflows a teacher is most likely to need at launch.

  1. 01Getting StartedQuick Start: from first open to a ready classroomFollow five steps to explore Seating Chart, create a teaching workspace, add Students, and make a usable Seating Plan.
  2. 02Getting StartedClasses and classrooms: what’s the difference?Understand how a Class, reusable physical Classroom, and named Seating Plan work together.
  3. 03Getting StartedCreate your classroom before your roster arrivesYou don’t need your student list before you start setting up Seating Chart. Build the room first and add your class when you’re ready.
  4. 04Privacy & SupportWhere Seating Chart stores classroom dataSeating Chart is designed to keep classroom and student information locally on your iPad rather than in a Seating Chart cloud account.
  5. 05Privacy & SupportDoes Seating Chart require an account?No Seating Chart account is planned to be required for the core app.
  6. 06Privacy & SupportHow to contact Seating Chart supportIf the Help Center doesn’t solve the problem, you can ask a real person for help.
  7. 07Seating & ArrangingArrange studentsSeat and move students, resolve occupied-seat conflicts, and save one coherent seating change.
  8. 08Seating & ArrangingCreate and manage Seating PlansKeep multiple named arrangements for a Class, switch the active plan, and understand Temporary Seating.
  9. 09Students & RostersImport a rosterImport a CSV or tab-delimited roster, review its columns, and confirm the Students added to a Class.
  10. 10Seating & ArrangingUse Seating PreferencesDefine Required and Preferred placement needs, review the current plan, and generate a proposed Seating Plan.
  11. 11In the MomentTake attendance and use RandomRecord participation for the active Class and use an attendance-aware Random round to choose Students.
  12. 12In the MomentUse Quick Records and Color ByAdjust teacher-defined Class records and use meaningful roster values to organize the active Class visually.

Still stuck?

Ask a real person.

If the Help Center doesn’t answer your question, contact Seating Chart support. Tell us what you were trying to do and what happened, and we’ll help you figure it out.